Residential Bed Bug Calls
Standard inspections are typically available within the same week. Evening and weekend slots exist for people who cannot take time off work.
Nobody enjoys making this call. Here is exactly what follows, so there are no surprises.
A few minutes on the phone. What you have seen, which rooms, how long it has been going on, and whether anything has already been tried. This tells us how much time to book and what to bring.
Usually within the same week, seven days a week. Give us a window that works and we will hold it. Unmarked vehicle on request, at no extra charge.
The technician takes apart the likely harborages, checks adjacent rooms, and confirms whether it is bed bugs. If it turns out to be carpet beetles, fleas or a skin reaction, we tell you and you are not sold a treatment you do not need.
Scope, method and price in writing before any product is applied. You decide from there. We do not treat on the same visit as the inspection unless you have agreed to the quote first.
The phone is answered around the clock, every day of the year.
Standard inspections are typically available within the same week. Evening and weekend slots exist for people who cannot take time off work.
A room out of service costs money every night. Tell us it is a revenue property when you call and we will prioritize the booking and work around your turnover.
Tenant complaints often come with legal deadlines attached. We can inspect quickly and give you the written documentation those situations require.
Just outside the list? Call anyway. We will tell you honestly whether we can get to you and service you properly, rather than taking the booking and finding out later.
Inspection pricing depends on the size and type of property, and we will tell you the figure on the phone before we book anything. What we will not do is quote a treatment price sight unseen, because that number always changes once someone actually looks under the box spring.
Only if you tell them. We arrive in unmarked vehicles on request and our technicians do not wear branded uniforms into shared lobbies. In apartment buildings this is the single most common request we get, and it costs nothing extra.
In New York, treating a bed bug infestation in a rental is generally the landlord's responsibility. You can still call us directly for an inspection and written documentation of what we find, which is often what it takes to get a landlord to act. We are happy to speak with them once you have that.
Call anyway. Roughly half our calls turn out to be something else, and identifying the problem correctly is the whole point of the inspection. Bites alone are not proof, because people react to bed bug bites very differently and some do not react at all.
Sometimes, depending on scheduling and the size of the job. Ask when you call rather than assuming the answer is no, and we will be straight with you about whether we can realistically service you well from where we are based.
Send the details and we'll come back to you. If it's urgent, call instead, because the phone is always faster.
Two bed bugs become hundreds in a matter of weeks. An inspection this week costs a fraction of a treatment next month.